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Privacy Policy

Privacy Policy for WeSend

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Effective Date: 1 April, 2025

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At WeSend ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website (www.we-send.co.uk), services, and communications.

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Company name

  • Website URL

  • Phone number (if provided)

  • Preferred contact times

We collect this information when you fill out forms on our site (e.g., audit booking), contact us, or interact with us directly.

 

b. Usage Data

We automatically collect certain technical data when you browse our website, such as:

  • IP address

  • Browser type

  • Time spent on pages

  • Referring pages

  • Device type

This helps us improve our website performance and user experience.

 

2. How We Use Your Information

We use your data to:

  • Provide and manage our services (e.g., perform your email audit)

  • Communicate with you about your account or project

  • Respond to inquiries and provide customer support

  • Improve our website and offerings

  • Send marketing communications (with your consent)

  • Comply with legal obligations

 

3. Sharing Your Information

We do not sell or rent your personal information. We may share data with trusted third parties that help us operate our business (e.g., email platforms, analytics tools) — but only what’s necessary, and only with partners who also protect your privacy.

 

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Understand site usage

  • Enhance user experience

  • Personalise content

You can manage cookie settings in your browser preferences.

 

5. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise these rights, email us at [insert contact email].

 

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

 

7. Security

We implement reasonable technical and organisational measures to protect your information. While no method is 100% secure, we do our best to safeguard your data.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date updated.

 

9. Contact Us

Got questions?
Email us at hello@we-send.co.uk.

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